My Internet Connection Is Slow

  1. Are there any other devices in the house running slow? If so, I would take the rest of steps 2 - 4 below. If not, let us know. There may be a virus or other software issues. Also, try rebooting the computer and closing browser tabs as you work.

  2. Who is your Internet Service Provider? We can see what connection speeds are promised online.

  3. Perform a speed test from the slow computer: http://speedtest.googlefiber.net/ and record the upload and download speeds. If there is a discrepancy.

  4. Call the ISP and have those numbers handy.

Wi-Fi Troubleshooting Form

Ronnie Frost